Frequently Asked Questions

LOAD All FAQ TEXT BANKING WEB PORTAL AND MOBILE APP LOANS AND MORTGAGES SAVINGS AND CHEQUING ACCOUNTS FOREIGN EXCHANGE CREDIT CARD CERTIFICATES OF DEPOSIT (CD) ONLINE BANKING ACCOUNTS 

Gather the information you need to open an account by using the requirements tab on the product page. Once gathered, visit your nearest branch location of BOSVG. One of our friendly Customer Service Representatives will be happy to assist you with the process.

-Two pieces of valid Government-issued identification for each account holder:

ID card, Passport or Driver’s License.

-Income Verification for each account holder:

Job letter or Pay slip for persons employed with an individual, business or corporation, financial statements/records, bank activity statement covering a period of six months or income tax returns, proof of ownership of business or company, a letter from a justice of the peace certifying / verifying the source of income or nature of business operations (for person who cannot provided records or proof of business ownership)

-Address Verification in your name:

Utility bills (bearing your name) or  Bank Statements

Within three business days, but may extend up to one week under extenuating circumstances.

Yes. Ten dollars ($10.00) for Savings accounts and five hundred dollars ($500.00) for Current Accounts

You may re-order cheques in the following ways:

– Use the Online Banking Application

– Fill the requisition slip found in your current check book and drop it off at any of our branch locations.

– Visit any of our Branches and request a Requisition Form

Your available balance is the amount of money in your account to which you have immediate access. Your available balance will be different from your current balance if we placed a hold on your deposit or if an authorized credit or debit card transaction has not yet cleared.

– Use the Online Banking Application

– Contact us as soon as possible to notify us that you wish to stop payment on the check.

Your signature is required to process this type of request. If you are unable to visit any of our branches, please send an original signed request to the branch where you opened your account(s).  Letters sent from outside of St. Vincent and the Grenadines must be signed and notarized by a registered notary in your jurisdiction.